Forum Discussion
EA_Barry
Community Manager
2 years agoPower cycle your console and router and then retry.
If the issue persists, reinstalling the game may be the way to go.
Thanks.
- 2 years ago
Hello,
sorry to say this did not work but I wanted to say thank you for your willingness to help.
-Jonathan
- EA_Aljo2 years ago
Community Manager
Unfortunately, I don't have any other suggestions unless you happen to have another save you can load. Otherwise, you'll need to start over. This can happen when exiting out of the game without saving. Make sure that you always save and exit before loading another app or turning off your console.