Black Screen
See attached it’s starting to appear like this happens when the console enters sleep mode, the game needs a full restart before playing again.
Forum Discussion
The post didn't ask all that like usual sorry:
Platform(Include which Generation): Xbox Series S
PSN ID or Xbox GT: MDavidson2277
Type of Network being used: Offline
Date/time issue occurred: 12/1 7:00PM MT
Are you getting an error message (if so what is it)? No
What are you trying to do when running into an error/ getting stuck? Start a game
What was the last action you completed before it happened? Nothing
How often does the bug occur? It occurs on the first game I play everytime
Steps: How can we find the bug ourselves? Put the console in sleep mode while in franchise mode, then came back and start a game
Also, include any troubleshooting, Screenshots/Clips you might have: Already attached, in Franchise mode.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @MichaelRDavidson No worries, this information just helps us better understand whats happening and give more accurate support. To check do you typically launch from the console's quick resume feature or from it being completely shut down?
It's usually just quick resume. Which I've started to notice it occurs everytime on the first game after quick resume, and requires a full restart.
- EA_Illium@MichaelRDavidson Can you try full closing the game and play to see how often this occurs? It may be an issue with quick resume suspending something that is trying to run causing this.
Lol, yes. That's what I'm saying the issue is.
It does seem to occur everytime on the quick resume and requires a full reset.
