Black Screen
See attached it’s starting to appear like this happens when the console enters sleep mode, the game needs a full restart before playing again.
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @MichaelRDavidson No worries, this information just helps us better understand whats happening and give more accurate support. To check do you typically launch from the console's quick resume feature or from it being completely shut down?
It's usually just quick resume. Which I've started to notice it occurs everytime on the first game after quick resume, and requires a full restart.
- EA_Illium@MichaelRDavidson Can you try full closing the game and play to see how often this occurs? It may be an issue with quick resume suspending something that is trying to run causing this.
Lol, yes. That's what I'm saying the issue is.
It does seem to occur everytime on the quick resume and requires a full reset.
- @EA_Illium I have the same issue, but I never use quick resume, only full start from sleep.Then needs a restart
