Why can’t I buy points in the store??!! It’s been like 2 hours and it either gives an error message or says try later. I even bought gift cards and I can’t redeem them!!!
Try clearing your alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know if this helps or not.
Community ManagerWhat system are you playing on?
I am having a similar issue. 3 days now. I power cycled like suggested but anytime I try to purchase points or packs it says " store error- no packs to display at this time"
Community ManagerHello, @MVP4L1FE37
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
