Forum Discussion

Rising Newcomer

3 years ago

Cannot retrieve inventory from server at this time

Everytime I boot up World of Chel I get an error message saying “Cannot retrieve inventory from server at this time”. I’ve activated the latest roster, I’ve deleted, and re-download the game, I have ...

EA_Aljo

Community Manager

3 years ago

Hey there, @Kevin6326

Send me a private message with your PSN ID and console. I'll look in to this for you. Thanks!

eskopotamus97

3 years ago

@EA_Aljo I have the same problem (eskepotamus on ps4)

EA_Aljo
Community Manager
3 years ago
@eskopotamus97

I have passed on your details. It may not get handled until Monday though. Should I have some news today, I'll let you know.

Edit: This should be resolved for you. Can you log in and confirm it's working now?
- eskopotamus97
  3 years ago
  @EA_Aljo Thanks yeah i got in, but a lot of my gear is locked now including all my max level gear I just unlocked last week. Do you know what’s going on there?
  - EA_Aljo
    Community Manager
    3 years ago
    @eskopotamus97
    
    Check your bags. You should have been given some to help make up for deleting everything.
- GhettoN4cer
  3 years ago
  Playing on Xbox Series X. I get 'cannot retrieve inventory' error. Just started today, less than an hour ago. Please help.
  - daensn
    Seasoned Novice
    3 years ago
    there is something wrong with the servers.. same problem on ps5.
- thedoclegendfrf
  3 years ago
  Hello, I am having the same issue. PS5 PSN: notC22H28N2O