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KayBee_83's avatar
KayBee_83
Rising Newcomer
3 years ago

Cannot retrieve inventory from server at this time

Everytime I boot up World of Chel I get an error message saying “Cannot retrieve inventory from server at this time”. I’ve activated the latest roster, I’ve deleted, and re-download the game, I have ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@eskopotamus97 

I have passed on your details. It may not get handled until Monday though. Should I have some news today, I'll let you know.

Edit: This should be resolved for you. Can you log in and confirm it's working now?

eskopotamus97's avatar
eskopotamus97
3 years ago
@EA_Aljo Thanks yeah i got in, but a lot of my gear is locked now including all my max level gear I just unlocked last week. Do you know what’s going on there?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @eskopotamus97 

    Check your bags. You should have been given some to help make up for deleting everything.

    • eskopotamus97's avatar
      eskopotamus97
      3 years ago
      @EA_Aljo I got those bags but it wasn’t anywhere close to unlocking everything back that I had before. I still don’t have any of the specific gear back that I’m after.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @eskopotamus97 

        Send me a private message with the gear you're missing and I'll see what we can do.

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