3 years ago
Coin Distribution?
I got a 7 day Hut ban for “coin distribution.” They locked me out of HUT for 7 days and reset my coins to zero. Also I cant use the auction house for 2 weeks. I buy/bid tradeable player cards that...
Assuming you have followed the steps below to correctly appeal this action, you will need to wait for a response from the Terms of Service team.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
Hey Barry,
The issue I’m facing is that there is no ban that shows up in my ban history so I am unable to dispute or appeal it through the link you’ve provided. I have contacted EA help and they weren’t able to figure it out yet and say that there is no ban or sanctions that they can see on the account. Yet when I try to login to HUT I receive the ban/suspension message. Not sure how I can get a hold of the Terms and Services Team without the actual ban showing up in my ban history so I can dispute through the proper channels. I’ve had multiple advisors check to see usernames/email address that my account is linked to and they’ve verified that that I only have one email address active that is linked to an account (which is the same one that I received the banned notification). So I’m just stuck in limbo at the moment