3 years ago
Coin Distribution?
I got a 7 day Hut ban for “coin distribution.” They locked me out of HUT for 7 days and reset my coins to zero. Also I cant use the auction house for 2 weeks. I buy/bid tradeable player cards that...
Assuming you have followed the steps below to correctly appeal this action, you will need to wait for a response from the Terms of Service team.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
Is there a way to get in touch with the terms and services team to dispute or appeal if the ban doesn’t show up in my ban history (I’m unable to dispute/appeal through the proper channels)? I have contacted EA help and they have not been able to figure out this technical issue or got back to me (probably by the time they do, my ban would probably be over, which one advisor just told me to wait it out, which isn’t fair play because I would not have had the chance to dispute/appeal the ban at all). Apart from the time not being able to play the game, I lose the coins I’ve accumulated due to it being reset without a formal investigation into the ban.