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Panthers22222's avatar
Panthers22222
3 years ago
Solved

Coin rewards

Product: NHL 23
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Vulcan900
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? After playing squad battles and hut rivals and the game ends. I am not receiving my coins.
What do you expect to see? To receive my coins
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Online
What time did you see the bug? (HH:MM AM/PM) 03/10/2023
What is your time zone? GMT (UTC)
EASHL issues? Please insert your Club Region. None
What is your game language? English

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The file is to big to send u a picture showing the complete squad battle games and me not receiving any coins 

  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @Panthers22222 

    We can't help with missing content through Answers HQ. Please try contacting an advisor here so they can investigate this. Thank you!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @Panthers22222 

    We can't help with missing content through Answers HQ. Please try contacting an advisor here so they can investigate this. Thank you!

  • Panthers22222's avatar
    Panthers22222
    3 years ago

    Naturally u can’t help no one can cause ur a company that I pray to goes under.  Nothing but bad customer service and garbage games and employees .  You have a monopoly on the market and that’s why no one care about customer

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Panthers22222 

    We can't help with this over Answers HQ because it requires that your account be investigated. That needs to be done by an advisor. 

    As far as a monopoly goes, anyone else is welcome to make an NHL branded hockey game. That's not something we hold the exclusive rights for.

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