Competitive play when ping is unbalanced
Can you guys please explain to me how I am supposed to play competitively against a team from a Quebec server when I am on 65+ ping every time and I get frozen over 3 times a game and can’t move. I a...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHey there, @Thelast1left
Thanks for reaching out. We can go through some troubleshooting. First, are you playing on a wired or wireless connection? I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
Hey thanks for the reply. Yes I am wired with over 300 mps. I have tried restarting my router many times before but no matter how many times I do this the best ping I can get vs a team from Quebec is 60 ping in world of chel. All of my buddies from Quebec play on 3 ping vs me and it is very frustrating trying to compete when I can’t move the way that they do.I literally only get 60+ on this game and every other game I'm on 15-20 ping. I am located in Arkansas and I know that this is a location based thing because when I travel back home to NY I sit on 15-20 ping and the game is actually playable. It is just unfair to the people who live on a different side of the country and are forced to suffer because of it. Especially, when no other game on Xbox makes me play on that high ping. I really hope something is done about these servers and we can all enjoy the game and play competitively against each other in NHL otherwise I really don’t see a reason to continue to support a game that won’t support me. I really appreciate the feedback and replies from you guys!
- EA_Aljo
Your higher ping is due to your distance from the north server you're connecting to. You would have a much better ping on the south central server. I play with friends in the northeast and always have a connection in the 50s, but haven't noticed any sluggish play or input lag as when compared to playing on the south central server that I'm closer to.
Quick question- I have a fiber connection, am plugged in and in Los Angeles. Ping averages 40-60ms and absolute best is around 30. Speed test on PS5 is 600+ mb.
Although it’s subjective, feels like there is occasional visible lag and often feels I’m slower in rivals and hut champs than most opponents.
It would be great know if if there is further optimization I can do on my end or if is this is consistent with my proximity to Norbtern California or Texas servers.
thanks!!
- @EA_Aljo My guy. Did you really just pull out the "ISP Customer Service" routine and tell the dude to "make sure you're wired and power-cycle your router/modem!"
I know you are trying to help (a little) but... you HAVE to assume that most of us who are fans of your game enough to come on your forum and make posts about it understand such basic things about online gaming. Have some faith in your audience.- EA_Aljo
HUT and WoC use dedicated servers. Online Versus games are still P2P.
We can't assume that everyone has simple network troubleshooting knowledge so we always have to start with the basics.
