Forum Discussion

drfirewater's avatar
3 years ago

Couldnt resolve host name - PS4

I am really annoyed ... been a long day and all i had to look forward to was coming home and trying nhl 23 finally. 

now i cannot get past the loading screen because it says Couldn't Resolve host name ... error code 0x0000000006

really annoyed ... anyone have a solution or is this just what we get for pre-ordering games instead of waiting for them to be free or discounted on ps+

18 Replies

  • Ps4. Sorry I thought the title meant this was all ps4 related but I see the questions on other platforms now. Would've mentioned lol. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Traimera 

    I just wanted to make sure as it's pretty common for people from other platforms to post in a thread that is specific to one. At any rate, are you only experiencing this with BF 2042 or is it happening with NHL also?

    Try using alternate DNS settings with the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

  • Oh no I totally get it. Like I said I saw the other posts about different platforms right after my answer. I meant I should've specified. Not a shot at you in any way. And this is occurring after the free ps4 plus game download if that makes any difference. I also just got it from the white screen with host error to now it is a pop up that days can't connect to EA servers. I don't have NHL or any other ea play or anything like that to test. I got the game through ps plus and was having the white screen issue every day and haven't been able to play once. Today was the first day I made it to the new pop up screen saying ea servers until after your reply. They're listening man lol. 

  • And now I got an eula agreement for the first time. I checked the box and it started up. Apparently I just needed to ask you. I don't know what magic spell you used over there but this game has never worked once for a week. I start bothering you and it works. So none of the solutions worked other than taking to you lol. Thanks again for your help but I unfortunately can't say what did it because nothing changed other than trying it for the 1000th time and talking to you. So I give you the credit haha. Had 7 more fails after trying each if your suggestions so it must be magic or the FBI is watching man lol. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Traimera 

    No problem! Glad I couldn't help lol. I have a similar experience at home. I ask my wife where something is and then almost immediately find it. At any rate, if you have any other issues, please reach out again, but also make sure you post it in the forum for the game you're needing assistance with. Good luck and have fun!

  • I sure hope it doesn't take you a week to find your keys like my issue here hahaha. Thanks again and keep fighting the good fight. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Traimera 

    You're very welcome! Thanks so much for the kind words. It's truly appreciated 🙂