Crashing to dashboard Xbox series X
I recently moved to the series X version of nhl 23 after having no issues with the last gen version. Now I have a problem with the app crashing to dashboard mid eashl game. I've tried hard resetting ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerYou can find instructions for recording videos here. Both consoles come with a built in DVR that will record your recent play.
@EA_Aljo I can't because it's crashing to dashboard, when I try to record the capture it says I have to be in a game.
- EA_Aljo
Is this only happening in EASHL games? Have you tried using an external drive instead? If NHL 23 has been in Quick Resume for a long time, try removing it. Also, if you haven't power cycled in a while, that should be done with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- @EA_Aljo I never use quick resume. Can't use an external drive for series X games.
- EA_Aljo
You don't happen to have a storage expansion card, do you? If so, try installing the game there instead.
Is this only happening in EASHL games? If so, have you noticed if it occurs in both home and away games? If it's in home games only, there could be an arena or mascot customization causing this.
