Forum Discussion
@EA_Aljo wrote:Hey, @rksportsteven and @Victavius7
This is an issue we're aware of and investigating. For now, if you can edit your team, try changing up all the visual options. It's possible a piece of gear is bugged and causing this to happen.
Has this worked for anyone or is this just a guess?
I've had it confirmed that it works from a couple people, but it's not something I can guarantee. Unfortunately, I haven't heard back from everyone I've suggested it to.
- ajkloss84 years agoRising Traveler@EA_Aljo Has not worked for us but will keep trying. Wish we could pinpoint the issue, or just have the option to reset the customization back to original default settings.
- 4 years ago
@ajkloss8 wrote:
@EA_AljoHas not worked for us but will keep trying. Wish we could pinpoint the issue, or just have the option to reset the customization back to original default settings.Same... I've tried resetting almost everything including arena visuals and mascot visuals etc and nothing so far.
- EA_Aljo4 years ago
Community Manager
Thanks for trying. We'll just have to wait until the investigation completes then. If I know of any other troubleshooting steps that may help, I'll relay those here.
- 4 years ago
Any updates on this? Really don’t want to have to restart our club at this point.