Forum Discussion
Thanks for trying. We'll just have to wait until the investigation completes then. If I know of any other troubleshooting steps that may help, I'll relay those here.
- 4 years ago
Any updates on this? Really don’t want to have to restart our club at this point.
- EA_Aljo4 years ago
Community Manager
We don't have any updates yet. When we do, there should be an announcement on our official channels.
- ajkloss84 years agoRising Traveler
sorry, just posted about this as well. But feeling the same way. I know it's not a top priority as it doesn't generate extra revenue.. I just am disappointed as it was a problem in NHL 21 and all year the answer was it was being investigated and then never got resolved. I'm not creating a new club at this point either.
- CreemoreTorch3 years agoRising Scout
I too had this issue. I found that it would occur when I invited a new member to the club... I figured that it was new members who were messing about... i had to go back and redo all the branding again. everything seems to be good now.
- 3 years ago
@CreemoreTorch wrote:I too had this issue. I found that it would occur when I invited a new member to the club... I figured that it was new members who were messing about... i had to go back and redo all the branding again. everything seems to be good now.
I added a new member on day two after doing the jerseys and branding day one and the jerseys defaulted to black NHL logo jerseys. I’ve been messing about with every single setting for months now to no avail. Did you do anything other than redo the customization? Remove members or anything? I even changed up our captaincy assignments and they didn’t work either.
- 4 years ago
We have create a new Club and have the same problem again. Before we join a match the logo and uniform was our custome stuff. Then we join the first match and all was reset to the black nhl jersey and the ducks logo. Helmet and gloves are custome. It makes no sense and is annoying.
- 4 years ago
@dirkovic27 wrote:We have create a new Club and have the same problem again. Before we join a match the logo and uniform was our custome stuff. Then we join the first match and all was reset to the black nhl jersey and the ducks logo. Helmet and gloves are custome. It makes no sense and is annoying.
Thanks for testing that. I’m definitely not resetting everything and making a new club and spending an hour customizing to have this happened again. I wouldn’t recommend anyone waste their time by creating a new club.
We need an update on this other than “we’re looking into it”. It’s been three weeks since this game was released and something like this should have been resolved by now.
- EA_Aljo4 years ago
Community Manager
I don't have any news on this yet. There are a number of issues currently being investigated. As soon as we have an update, it'll be relayed here. I know it's very frustrating so hopefully, we can get this handled soon.
- 4 years ago
I have changed everything 3 times. Everything I go to DR jersey shows for a second then switches to the black generic.
- 3 years ago
It still doesn`t work for us and it is very frustrating. no matter if we play as home or away, we always have black preset jerseys and if the oponent is a home team with black jerseys, everybody is black. How can you play like this...please fix it asap. We tried like 50 diferent jersey styles but no result :/
- EA_Aljo3 years ago
Community Manager
@T_darksideR88 wrote:
It still doesn`t work for us and it is very frustrating. no matter if we play as home or away, we always have black preset jerseys and if the oponent is a home team with black jerseys, everybody is black. How can you play like this...please fix it asap. We tried like 50 diferent jersey styles but no result :/
You can use stock branding until we get this fixed. Which should be in the upcoming patch.