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Thanks for trying. We'll just have to wait until the investigation completes then. If I know of any other troubleshooting steps that may help, I'll relay those here.
We have create a new Club and have the same problem again. Before we join a match the logo and uniform was our custome stuff. Then we join the first match and all was reset to the black nhl jersey and the ducks logo. Helmet and gloves are custome. It makes no sense and is annoying.
- 3 years ago
@dirkovic27 wrote:We have create a new Club and have the same problem again. Before we join a match the logo and uniform was our custome stuff. Then we join the first match and all was reset to the black nhl jersey and the ducks logo. Helmet and gloves are custome. It makes no sense and is annoying.
Thanks for testing that. I’m definitely not resetting everything and making a new club and spending an hour customizing to have this happened again. I wouldn’t recommend anyone waste their time by creating a new club.
We need an update on this other than “we’re looking into it”. It’s been three weeks since this game was released and something like this should have been resolved by now.
- EA_Aljo3 years ago
Community Manager
I don't have any news on this yet. There are a number of issues currently being investigated. As soon as we have an update, it'll be relayed here. I know it's very frustrating so hopefully, we can get this handled soon.
- 3 years ago
@EA_Aljo wrote:I don't have any news on this yet. There are a number of issues currently being investigated. As soon as we have an update, it'll be relayed here. I know it's very frustrating so hopefully, we can get this handled soon.
Any idea if the new patch will fix this jerseys issue. I don’t believe I see it in the patch notes so I thought I’d ask.
- EA_Aljo3 years ago
Community Manager
I'm not seeing anything about it in the patch notes. We'll have to wait and see if it's addressed in a future update. I know this is very frustrating for you guys. I'd love to see this get fixed as soon as possible.
- sleoner3 years agoSeasoned Newcomer
Is there anything we can do in the meantime. Opponents are not changing their jerseys or are seeing our custom jerseys and when we get to the game we have the black nhl and we are playing against another black jersey.
- 3 years ago
Jersey broken, but in team setup a jerseys are ok, any FIX yet ????
- 3 years ago
Reminder to everyone that this is still broken. I found that if you change to stock branding for uniforms and pick an existing team branding, it works fine.
Custom branding jerseys are still broken and zero updates from the team. The issue has persisted for over a month now.
- TTZ_Dipsy3 years agoHero+
My club customizations all reset back to base and went black - final straw for me and I deleted the game lol.
They keep saying they are investigating it and working on a fix but they've been saying this for over 4 years now - It won't be fixed so just get used to it
- ajkloss83 years agoNew Traveler@TTZ_Dipsy Exactly. Last nhl game I get. They just hope we will forget about the issue or eventually give up on it.. same old answers everytime regarding it. Should be very simple but it just is never actually being worked on or listened to. Any actual update would be nice but they can’t give us that.
- 3 years ago
@EA_Aljo wrote:I'm not seeing anything about it in the patch notes. We'll have to wait and see if it's addressed in a future update. I know this is very frustrating for you guys. I'd love to see this get fixed as soon as possible.
As you can tell people are getting quite upset to the point where they are deleting the game. Where is the fix for this? It's been 7 weeks since the game has been out and there's zero communication on an actually fix. Is there anyone you can direct us to or do anything to help?
- ajkloss83 years agoNew Traveler@SynysterGates been going on far too long. over a month and zero actual update on it. voices arent actually heard.
- ajkloss83 years agoNew Traveler
we havent played in 2 weeks and were a top 100 club. just over it.
- 3 years ago
@EA Sports Any fix for the broken jersey in club ???
- 3 years ago
Come on @EASports new update but NO fix for Broken Jerseys in CLUB ? Still waiting for 6 weeks ☹️
- 3 years ago
Still nothing. This is unacceptable. Does anyone know how we can get anyone to pay attention to this issue?
- 3 years ago
Why EA cant fix the broken jersey in club ????
2 months that the problem is know by EA and no fix yet Damm
- TTZ_Dipsy3 years agoHero+
It's been a problem for years now - Probably won't be fixed until the game is completely reworked for next gen
- ajkloss83 years agoNew Traveler
disappointed, but not surprised. the most frustrating thing is zero feedback in a long while now
- ajkloss83 years agoNew Traveler@EA_Aljo Yeah I mean I get that. But it's been over two months of this. Last year's forums had the same thing and you guys said the same things and it never got a solution. So of course we are going to be disappointed and frustrated that we appear to be headed down the same track unfortunately. We haven't been able to use custom jerseys once with this club and that is one of the nicer features you guys have. Appreciate the comment at least though
- 3 years ago
Still nothing. No updates and we’re in the dark on if this is being worked on. Almost three months out from release. It’s actually wild how no one seems to care.
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