Hi there, @Shelemiah
You only get the pre-order bonuses on one console. Since you opened the packs on Xbox One, they won't be available on Series S as well.
Community ManagerPre-order content wasn't supposed to be received on both consoles previously so I'm not sure how you got it. Regardless, you'll only be able to receive it on the console you first load into HUT on.
I started the 10hr trial on my series x console. I loaded the trial and opened my preorder content and built up my team, next day I loaded the X/S version as I realized it was unlocked and had to start from scratch in hut, will I still be able to migrate my preorder content over?
Similar problem here. I pre-ordered PS4 game but meanwhile I was able to get a PS5 where I played the 10h trial with EA Play. Yesterday I started the trial and received the pre-order packs but didn't open them.
Unfortunately I don't get them in "full" game.
Is there a way to transfer these packs maybe with the help of EA support.
Any information is highly appreciated.
Thx
Let me know if you have any success please!
