Forum Discussion

3 years ago

Solved

Do you get preorder bonuses on both console generations if you have both?

Hello, I was wondering if I need to be worried that I opened HUT in EA play on old gen. I plan to play new gen but I forgot I had my Xbox one hooked up instead of my Xbox series S. If I have to cho...

EA_Aljo
3 years ago
Hi there, @Shelemiah

You only get the pre-order bonuses on one console. Since you opened the packs on Xbox One, they won't be available on Series S as well.

shawn_h21

3 years ago

Similar problem here. I pre-ordered PS4 game but meanwhile I was able to get a PS5 where I played the 10h trial with EA Play. Yesterday I started the trial and received the pre-order packs but didn't open them.

Unfortunately I don't get them in "full" game.

Is there a way to transfer these packs maybe with the help of EA support.

Any information is highly appreciated.

Thx