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devonsheph627's avatar
devonsheph627
Seasoned Newcomer
3 years ago
Solved

Ea servers are down

Ive tried loading my NHL 23 game twice and tried going into HUT, both times it has come up with the same message "Unable to connect to servers". Anybody else having this issue? I also know its not my internet either

  • Hi there, @devonsheph627 

    I'm currently logged in to HUT and I'm not seeing other reports at this time so let's go through some troubleshooting. First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @devonsheph627 

    I'm currently logged in to HUT and I'm not seeing other reports at this time so let's go through some troubleshooting. First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!