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bobo_32's avatar
bobo_32
New Scout
3 years ago

End of first period crash after 1.2 update

Product: NHL 23
Platform:PlayStation 5
What is your gamertag/PSN ID? Sjp73
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Play through one period of game
What happens when the bug occurs? Immediately after period clock expired game crashed to black screen
What do you expect to see? Continuation of game
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Play now
What time did you see the bug? (HH:MM AM/PM) 9:30 am
What is your time zone? GMT (UTC)
EASHL issues? Please insert your Club Region.
What is your game language? English

Had previously not had any issues before 1.2 update. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @bobo_32 

    Which mode did this happen in? Also, is it happening with every game or was it just this one time? Thank you.

  • bobo_32's avatar
    bobo_32
    New Scout
    3 years ago

    As noted on questionnaire, Play Now. This was with custom teams which I have been playing with for a while with no issue. I played an additional quick game at 3 minutes with no crash, normally play at 8. Had to leave but will play later and report back with any further crashes.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @bobo_32 

    Apologies for missing that. Just get back to me when you can. Thanks!

  • bobo_32's avatar
    bobo_32
    New Scout
    3 years ago

    No prob, appreciate the responsiveness. I'm sure you hear mostly ish here so wanna add that it's the best version of the game in years.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @bobo_32 wrote:

    No prob, appreciate the responsiveness. I'm sure you hear mostly ish here so wanna add that it's the best version of the game in years.


    Thank you! Definitely appreciate hearing that 🙂