Error Code! World of chel will not load

Product: NHL 23
Platform:Xbox Series S
What is your gamertag/PSN ID? Dillyeffindilly
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Error code
What happens when the bug occurs? World of chel will not load
What do you expect to see? World of chel
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here World of chel
What time did you see the bug? (HH:MM AM/PM) 8:50 PM
What is your time zone? CST - GMT - 6:00
EASHL issues? Please insert your Club Region. Nashville
What is your game language? English

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World of chel loads very slow and won’t let me into any games