Error failed to retrieve data message
Whenever I try to play a squad battles game I keep getting this same message. ERROR failed to retrieve data; please try again later. ERROR CODE:74A7FC65FB4D3505-0000000000009999-3B9E03E46FE1E6B7
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @shatter17
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- @EA_Aljo No it does the exact same thing. I've cleared my MAC address Uninstaller the game and reinstalled. It worked fine the day before and then this. Typical ea get your money then just crash the game
- EA_Aljo
I'm very sorry for the frustration with this. This isn't a case of taking your money and then forcing your game to crash. We're not aware of any issues that would cause this is we are getting very few reports of this, but hopefully, we can get it resolved for you.
Can you try switching out your jerseys? Also, did you make any recent changes to your lineup? If so, try removing those players and see if it still happens. You also can try creating a new lineup with the same players and make it active. There was a TOTW a few weeks back where those players were causing the game to crash so it's possible there's a similar situation here.
I am also having the same issue, my game will load and allows me to play after several reboots, but the last two online games I won did not count towards my daily rewards or any XP earned. I was able to claim the 2 wins in a row packs, but no points earned or movement in rank. I don't want to play more games until it is resolved so I don't waste time with no rewards. Any idea if when issue is fixed we will get our achievements for already played games?
