Error failed to retrieve data message
Whenever I try to play a squad battles game I keep getting this same message. ERROR failed to retrieve data; please try again later. ERROR CODE:74A7FC65FB4D3505-0000000000009999-3B9E03E46FE1E6B7
Forum Discussion
EA_Aljo
Community Manager
Community ManagerDid you swap out any recent additions to your squad? Also, did you try using different jerseys?
It sounds like you're on Xbox. In that case, something else to try is deleting the personal saved data for NHL 23. Press the Guide button and then highlight the NHL 23 tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens. Thanks!
@EA_Aljo I have made no changes to my lineup to cause this. I deleted the personal saved data and it still didn't help
- EA_Aljo
Can you try using different jerseys? Also, do you happen to have a custom gamerpic? I've seen some weird behavior from these in WoC. I know you're in HUT, but if you have a custom gamerpic, can you try a default one and see if that helps?
- @EA_Aljo I have tried different jerseys and I don't have a Gamerpic. Anything your telling me is issues with your game so it sure seems like there is alot more going on with it. I PAID $130 FOR THIS IT SHOULD WORK.
- EA_Aljo
Since we're not getting other reports of this, it seems to be related to something unique with your install of the game. Is the game installed on an internal or external hard drive? Is it happening on both HUT Rush modes?
