Error failed to retrieve data message
Whenever I try to play a squad battles game I keep getting this same message. ERROR failed to retrieve data; please try again later. ERROR CODE:74A7FC65FB4D3505-0000000000009999-3B9E03E46FE1E6B7
Forum Discussion
EA_Aljo
Community Manager
Community ManagerCan you both try a full power cycle if your equipment? To do that, unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
I have the same problem like guys here. We all tried everything and nothing works. Why are you have numbers of codes if you cant fix it and lets us play game i dont get it.
- EA_Aljo
When exactly are you getting this error?
When I try play online match in HUT.
- EA_Aljo
Thanks for letting me know. Try creating a new lineup and set it to active. Let me know what happens.
I tried everything like you said my friend in this post and nothing works still have problem
- EA_Aljo
What system are you playing on?
I play on PS5
- EA_Aljo
Thanks. Try rebuilding your database with the steps here. Also, restore your licenses with these instructions.
If that doesn't help, try deleting the personal saved data for NHL 23. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 23 and delete the saved data.
