Error failed to retrieve data message
Whenever I try to play a squad battles game I keep getting this same message. ERROR failed to retrieve data; please try again later. ERROR CODE:74A7FC65FB4D3505-0000000000009999-3B9E03E46FE1E6B7
Forum Discussion
I am playing NHL23 on PS5 and solely play HUT. It does not impact my Squad Battle games, but it does for my Rivals games. No daily reward acknowledged of the game played, no coins received, and no XP received on Rivals. I just attempted to connect and after rebooting my PS5 I got this error.
EA_Aljo
Community Manager
Community ManagerExactly when is this happening? You said you get this when attempting to connect. Is it when the game first launches, when loading into HUT or a Rivals game?
So the error has been happening when I go back into the NHL game after switching apps and trying to connect, even after closing the game, but eventually goes in after a few attempts (at least 3 each time), but the Rivals games rewards, coins, and XP has been happening every time and now both for close to 24 hours now.
This behavior had not happened before the last 24 hours, not for this long at least. I rebooted my routers and extenders, but my PS5 is connected hardwire directly to the router and I even switched the port it was on and no other games are having any issues. I have closed the game fully everytime during this issue and also made sure it is up to date every time in case there is something not updating properly. Again, this issue is only happening consistently with the Rivals game (Coins, XP, and daily task rewards accomplishments).
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