Error failed to retrieve data message

When I try play online match in HUT. 

@badinkacik12 

Thanks for letting me know. Try creating a new lineup and set it to active. Let me know what happens.

I tried everything like you said my friend in this post and nothing works still have problem

@badinkacik12 

What system are you playing on?

I play on PS5

@badinkacik12 

Thanks. Try rebuilding your database with the steps here. Also, restore your licenses with these instructions.

If that doesn't help, try deleting the personal saved data for NHL 23. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 23 and delete the saved data.

I know why same things is happening to me it’s frustrated very it’s because we have a Xbox enforcement on our account so ea sports or ea use the same servers online squad battles or offline squad battles 5v53v3or even daily games in hut ultimate team offline won’t work failed to retrieve date but challenges are working fine suspension issues is blocking me from playing offline on nhl when online should be blocked only this is very very unfair from ea

@Iceshooting98 

If Microsoft has actioned your account for violating their Terms of Service, there is nothing we can do to help. You'll need to contact Microsoft support for assistance.

Hello, I’m having the same issue as posted in this thread. Couldn’t play gaming world championship, can’t play rivals, can’t play squad battles, and can’t even play hut challenges. I hadn’t made changes to my line up several weeks. Created new line ups. And although unrelated, completely switched my entire internet system. What’s the solution for this?

Hi there, @djp220 

Can you give me some more details? What steps do you take to get this error? Thanks!