Error when collecting reward for BONUS objective

Product: NHL 23
Platform:Xbox Series X
What is your gamertag/PSN ID? Peeveko
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? When I tried to collect 13 collectibles for "MAKE 339 HITS" I got some error, I was singed off and I did not get reward. No idea how you can reporduce it, it was one time action.
What happens when the bug occurs? I did not get 13 SCHEL collectibles
What do you expect to see? 13 SCHEL collecitbles in inventory
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 08:40 PM
What is your time zone? EET (ART) - GMT + 2:00
EASHL issues? Please insert your Club Region.
What is your game language? English

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I tried to collect 13 collectibles for "MAKE 339 HITS" objective and I got some error, I was singed off and I did not get reward. Is there anything you can do about that?

Thanks,

Fellow developper