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dubuc81's avatar
dubuc81
3 years ago

Game crash all the time

Product: NHL 23 Platform:Xbox Series X What is your gamertag/PSN ID? Dubbuc How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? By playing HUT or world of ch...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

@dubuc81 

Clean the dust/lint from your console vents and store the console out in the open, it sounds like it is overheating.

Thanks.

dubuc81's avatar
dubuc81
3 years ago

So my console is overheating , but only on nhl ?

  • A4H9J7N2FPK4's avatar
    A4H9J7N2FPK4
    3 years ago

    Exactly. Bro, this game is the glitchiest game I have ever played. And I’m not even trying to play online. I can’t even get through one game without an error occurring and the game shutting down. It’s happened six times in the last 12 hours. This game sucks.

    • dubuc81's avatar
      dubuc81
      2 years ago

      They just don't care

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @dubuc81 

        It's very possible your console is overheating. We're not getting widespread reports of NHL causing this to happen. Did you check for any debris/dust and that your console is in a well ventilated location?

        Also, where is the game installed? Is it on the internal hard drive or an external one?

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