Forum Discussion
Not just themselves dealing with this either. A few known content creators experienced this same issue. It's an SSL connection issue. This caused the game to freeze even though there was a perfect connection. Only way to fix this is to toggle internet connection from the console offline, unplug the cords. Then go to the router/modem and unplug the cords from there also. Next you wait 10 seconds, the plug everything back in restarting the router//modem and console. Then toggle the internet connection on. Go to DNS settings and change it to Google's since it seems to work better on it. I was able to help out quite a few who dealt with this.
Something is definitely also wrong with cross-play since there is some delay in 1 v 1 which is why many turned it off.
Does this cause also "zombie" players, passing prosent statics staying on the ice whole game? These are only couple of issues what I experiment during weekend