Hello, everyone. We're aware of this issue and investigating. When we have some news, there should be an update on our official channels.
***Accepting as a solution for visibility purposes only***
Product: NHL 23
Platform:Xbox Series X
What is your gamertag/PSN ID? SwAgGgDaDDy315
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Win a bid in HUT auction house.
What happens when the bug occurs? Card gets stuck in active bids tab.
What do you expect to see? I expect to have the option to send card to collection, go to inbox, or receive coins back.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team
What time did you see the bug? (HH:MM AM/PM) 11:00pm est.(NY)
What is your time zone? PRT - GMT - 4:00
EASHL issues? Please insert your Club Region.
What is your game language? English
After winning a bid on in the auction house, the 85 overall Steven Stamkos card remains in the active bid tab. It did not go to inbox or give option to send to collection. The time has ended for over 30 min and I attempted to restart the game and it still remains in the active bid screen.
Having exact same problem but with two players now getting failed to retrieve data a few times once I’m able to get back in the cards are still there frozen
