Hello, everyone. We're aware of this issue and investigating. When we have some news, there should be an update on our official channels.
***Accepting as a solution for visibility purposes only***
Product: NHL 23
Platform:PlayStation 5
What is your gamertag/PSN ID? DannyTheBalls
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Add this card anywhere on your account
What happens when the bug occurs? First it froze the game entirely when I went to check the Player Info That sent all the cards in that pack to my Inbox, I was able to open Inbox and send everything but that card to Collection Now that card is stuck in my Inbox and I cannot access my Inbox. I bought the cheapest silver in AH that was timing down to see if I could open Inbox with something else in it but no luck, now I have the no name card and this other silver stuck in there. Error message every time
What do you expect to see? Remove that card from my Inbox
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 12:00pm when I opened the pack and now it's stuck there and happens every time
What is your time zone?
EASHL issues? Please insert your Club Region.
What is your game language? English
This card. Thankful that I saw posts on Reddit warning me about the bug
