Hi there, @europaburns
You should be able to find them by going to My Collection and searching in the jerseys area. Is that where you checked?
I was actually looking for them in the tabs and couldn’t find it. I then went and did a search in My Collection found them under the search Team Information. Thank you for all everything is there!
Community ManagerYou're very welcome! If there's anything else you need help with, please let us know. Good luck and have fun!
Hi, I’m having this same exact problem, as I’m trying to find the Ducks/Hawks jerseys in Ultimate Team, but it’s not showing up anywhere in My Collection. It’s possibly my fault, because after I opened that pack, I deleted my Ultimate team and started over, and now it’s not in my collection, but its also not in a pack waiting to be opened. It’s like it just deleted from my game all together and now I have no way to access it. Any help would be appreciated. Thanks!
Community ManagerHello, @mash1284
When your team is deleted, so are all the items you had. Packs that were previously opened aren't restored either. Unfortunately, I don't think there's another way to get those jerseys.
Thanks for the reply! That’s too bad. It was my first day with the game and I didn’t really know what I was doing. I originally couldn’t find the jerseys but didn’t know where to look for them, and they were most likely in my collection at that time. Then I deleted the team to start over in an effort to get the jerseys, and turns out I did the opposite and deleted them 🙂
