Forum Discussion
Apologies for that. It's been a while so didn't recall this from before. It's also a pretty rare issue. As far as what is causing it, I really don't know. Nobody responded saying if they got this resolved or not. For now, the best I can advise is to use either Skill Stick, or NHL 94 controls.
Were the hybrid controls working fine and then this started happening? Have you done a hard restart of your console lately? If not, try that to see if it helps.
Ya it worked for like a few minutes when I started playing nhl 23 then after that it got messed up, I’ve tried a hard restart and everything don’t know why it’s happening. Is there a way to configure buttons on nhl 23?
- EA_Aljo3 years ago
Community Manager
There is no way to customize your buttons through NHL 23. You can do this through the Xbox settings, but that will change those buttons for everything else as well. Can you get a video of this happening?
I'm stumped as to why this is occurring. What kind of controller do you have? Is it an official Xbox one?
- 3 years ago
Official Xbox controller, I’ll try to get a video of it happening.
- EA_Aljo3 years ago
Community Manager
You don't happen to play going down do you? If so, take a look at the controller settings and see if shooting controls is set to Always Up.
- 3 years ago
I play going up
- EA_Aljo3 years ago
Community Manager
I really don't know what would be causing this. Is it possible to play on Skill Stick or NHL 94 controls instead? If I can think of anything else that might fix this, I'll let you know.
- 3 years ago
Sounds good I’ll try playing on skill stick but hopefully there’s a fix
- EA_Aljo3 years ago
Community Manager
I really don't think there's going to be a fix in 23 as this issue is extremely rare. We would need to be able to reproduce it in order to fix it and so far that's not possible. Hopefully, it doesn't happen in future games.