Forum Discussion

4 years ago

I can’t select position in world of chel

Product: NHL 23 Platform:Microsoft XBOX One What is your gamertag/PSN ID? Cursingbird57 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Everytime I try t...

EA_Aljo

Community Manager

3 years ago

@antking1002

Have you reset your router since then? Also, it would be good to see if your router needs a firmware update. If you haven't power cycled your network, do that now with these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

antking1002

3 years ago

I played twice today this first time it worked normally the second time I had to reset Mac. My router has been reset recently, if it was a firmware issue how come no other nhl game modes are affected or any other games I play including ea games?

EA_Aljo
Community Manager
3 years ago
@antking1002 It cold be something specific to NHL. Let me know if you check for a firmware update. Thanks!
- rtoys5amqa2i
  3 years ago
  I have tried the MAC address reset, I’ve factory reset the Xbox, uninstall/reinstalled the game, updated router firmware —- still cannot select a position from the WOC lobbies.
  What else you got? Going on 3 months of not working….
- Exxtrox
  3 years ago
  It'd your * fuckibg game. Try releasing games when they are polished and not rushed. * * at EA need to be fired and building demolished. Horrible company