I can’t select position in world of chel
Product: NHL 23 Platform:Microsoft XBOX One What is your gamertag/PSN ID? Cursingbird57 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Everytime I try t...
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EA_Aljo
Community Manager
Community ManagerHey, everyone. We could use some more information to help with this investigation. Please provide the following if you can:
- Console and gamertag/PSN ID. You're welcome to send this to me privately if you wish
- Time stamp this occurred
- Game mode
- What steps you did before the issue happened
- Video
As far as the video goes, make sure it shows as much as you can before the problem with not being able to select your position.
Thanks!
Would factory resetting my Xbox series X fix the bug problem in world of chel. The one that you can’t select your posistion?
- EA_Aljo
I think it's an issue on our end, but feel free to give it a shot. If you do, please report back. The team is still investigating this, but we haven't been able to reproduce it reliably. We've had it happen with invites to dressing rooms as well as returning to other club's dressing rooms, but exiting out and loading back in resolves it. So, any other details anyone has may help. We'd love to get this one resolved.
I figured out my issue, I have wireless headphones that connect with a usb and for some reason the game sees that as a controller so my issue is resolved if I don't turn my headset on until after I load into Chel and get into the lobby. if my headset is on and I load into Chel it will not let me select a position I think because it sees the controller as the second player and the headset as player one. Hopefully this is the same issue for you guys since it now works pretty much every time for me.
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