Input Lag/Unresponsiveness
New game, same issue. Since last January. Not my first rodeo posting here! To get the jump on the response: Xbox Series X, 1ms monitor, all hardware has been swapped multiple times (including my sys...
Forum Discussion
i asked every streamer on twitch today, every single one, if they also have the same problems, more than half answered yes.. i asked them why they don't write it here then they are all quiet. Because then they will not get the game for free next year 3-4 weeks before release. EA knows how to "buy" people and they are silent. According to my estimate, the game is not working for more than half of the community, but unfortunately this problem will not be fixed because everyone is silent
EA_Aljo
Community Manager
Community ManagerThey do speak up. Just not on these forums. We've seen their reports on this topic as well. They most often provide very detailed and constructive feedback so we always welcome both positive and negative input on the game.
- @EA_Aljo here we go again - do not play it smart, please. Do not abuse it with words such as "constructive feedback". We do not have time to provide you with constructive feedback. It's not our job. This is not a role playing game in beta.
The feedback this deserves and we have time for -> "It's slow!!"
You (EA) have had one year, and you should have tested it. You have been doing this for 30 years. I don't play NHL23 but FIFA23 and there are people which suffer from the exact same input lag issues including me. Started for me on January 2022 and has never ended. I tried to change like every setting
- Router
- PS5
- Monitor (1ms, 144hz)
- FIFA
- PSN
- PSPlus cloud synch
- etc.)
- different ISPs (around 10)
- VPN via VPS with wireguard installed on it
- VPN (7 in total, premium provider and I made use of the 30 days refund guarantee
- 5G Hotspot with my phone
My ISP sent and techncian to check my connection. He exchanged the phone box even though all the values that has been measured were fine. Nothing changedSince FIFA23 and NHL23 both run on the same engine and probably use the same Servers it's not unrealistic that the source of the problem is identical.
So yeah I hope your track is the right one and that this could also mean a fix for me.You have any videos that won't show us anything so we can pick apart your play and pretend that there isn't any issue?
I bought a new Xbox Series X today, wanted to get one anyway, because of 4K etc. Then downloaded NHL, tested it in free skating right away and unfortunately the same, unagile player, weird movements. So it has nothing to do with the hardware, my connection is stable as before, it can only be the game or the servers. Definitely not on our side. Any other company would do something for the customer that we also expect from EA in the form of a patch or update or whatever, if EA wants it they will fix it
- @DaWebio It's funny but around January 2022 is when my issues started.
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It would be nice if what was discussed in the last few days was acknowledged by EA. We pretty much spelled out it must be a Cloud/data bug issue. Just doing some tests, and the game unmistakably plays better OFFLINE when not signed into any account. No delay, no weird stop/starts. It's only when signing in, whether to my main or an alternate account I made, while playing in the same OFFLINE mode. I'd love some explanation there.
