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Oddly enough, a handful of days ago, I reported some other issue with the game in order to get a direct chat line to EA Help instead of the normal 1-way street. First person was unhelpful. Second person was more understanding. They told me they'll look into it, someone would e-mail me (hasn't happened), etc.
The next day, lo and behold, my game is the smoothest it has been in a long time, like a fog lifted. I'm not going to say it's totally normal, but my player doesn't freeze stop on turns, it's less sluggish on inputs. It's at least playable. I've played EASHL online two nights and tested it for 5 minutes offline the other days; it's been consistent.
Someone here linked a FIFA post saying in an EA chat that they cleared something on their end -- https://answers.ea.com/t5/Technical-Issues/Fifa-23-slow-motion-after-update/td-p/12055454/page/2 . While I nervously load it up each night expecting it to nosedive when I test it, I'm wondering if the same thing didn't happen to me -- just without telling me. For the better part of a year, I've had this issue, to varying degrees. NHL23 has been endlessly awful......until I talked to EA. It would have to be the mother of coincidences.
@DeliveryForKiki not sure what you used to contact EA but I talked to some guy in EAs live text chat thing. I have no idea if it was a bot or real person but I mentioned the cache issue and they said the cache could only be cleared on my end, not theirs. But then I went on the game then next day and it felt better than probably ever on NHL23. I was actually able to track people’s movements on D and LT skate and do everything with decent responsiveness. However I felt like it was getting worse each game as usual.
- 3 years ago@3rhmq181pqdo That's what I used. I'm quite sure it wasn't a bot for me. Last night, while it still felt better, I started noticing some input inconsistencies that have plagued me. So, it likely might be getting worse.
This isn't exactly chemtrails level conspiracy stuff. It's something that's rooted on their end. - 3 years ago
I just don’t get why it doesn’t seem to affect everyone. I have plenty of friends who play the game competitively still and don’t seem to have issues. I was on the same level as all of them and since last year I cannot even play EASHL with them because the delay is so bad and inconsistent
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