Input Lag/Unresponsiveness

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@niccolo91ea wrote:
@someyounguy420The fact that OP says it feels good at 3am makes me think it is some server issue along the network and in the middle of the night it is not as busy and less traffic management.

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The last week I have played around that or later 3 times. It's uncanny how around the same exact time, my connection resolves. Uncanny. But it's not just online; the flip will switch, and I'll go into offline free skate too, and it's much smoother than at any other time. Truthfully, when I played NHL22, I would notice this too now and again.

3 weeks without an EA response here, 1 year with a generic "we'll look into it" with no direct developer input, and I've yet to comprehend how offline gets input delay. To my post right above this, I'm convinced that "offline" isn't really "offline" and that the issue is upon the game loading. It's not just EASHL I get my delay or offline; it will happen in non-server online shootouts, for example. 

Have you ever felt like your player just won’t sprint up to full speed? Or even get close to full speed? First game of the night I always can sprint and it’s decent. Then the subsequent games it legitimately cannot pick up the puck, sprint, or get involved in the play whatsoever. It genuinely feels like what is on the screen isn’t even actually happening because I’m just a step slow constantly 

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@MrTryfe wrote:
@DeliveryForKikiThere is a FIFA YouTuber named InceptionFC that noticed all these things in FIFA, dating back to FIFA 15 I think. He still talks about it from time to time. These issues have been happening for years now. I can see why this delay would affect Squad Battles, since it's still an online mode that you needed to be connected to EA servers to play. But as you said, what makes no sense is how this affects local game modes like free skate in NHL, or the arena in FIFA.

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I don't know about FIFA15, but FIFA has been on Frostbite a lot longer than NHL (FIFA17 compared to NHL22). You're right, an online issue could be passed off (I'm not saying it would be the entire truth) as some complex server route/ISP issue. But a single game cannot have delay offline without hardware issues affecting other games -- it doesn't make sense. 

Occam's razor says it's an issue with the coding of the game or the Cloud, and that offline modes aren't as offline as they appear. Hence why unplugging your ethernet and not signing into any account plays cleaner offline than signed in and Internet connected offline modes. And that EA knows exactly what the issue is and plays dumb. Maddening stuff.

I still think that it's the inadequate AWS-servers that is the bottleneck combined with constant need of being online. You see this in offline modes when you simply need to navigate the menu, game tries to exchange data between menu changes.

@OzzyGoose78 

The Oregon server was shut down while a western Canada server was launched. You're now closer than previously.

Why doesn't Amazon show this new server? I just looked on their website and it says there is only one in Central Canada?

I was replying to the EA guy that said he should try QoS. Qos is pointless rfor 99% of use non-enterprise use cases. I run into these issues on Chel as well (had issues on both Series S & PS4). I have to restart the game (I restart the console as well) to make it go away. 

My theory is that the game has gone sentient, and this is it's way of punishing you for cross-crease spams. The rogue AI's thought is stored in the volatile memory, which is why a shutdown works to alleviate the issue for a short while...

/jk /s - don't ban me.

So I bit the bullet and bought a managed switch. I spent several hours on youtube watching wireshark tutorial. I spoke with AWS network engineer as well as other network professionals to help me with the wireshark so I know what I am reading. The FIFA guys were right, it turns out that I am getting anywhere between 10%-22% packet loss during the game. The EA people in these forums don't have the technical knowledge to explain to us why it is happening. The theory is that depending on our ISP and the route the packets take to the server, traffic management and dropped packets/ resent packets are occurring.

https://help.ea.com/nz/help/connection-quality/explaining-packet-loss-in-your-game/

From EA website:

Packet loss

Packet loss is the measurement of the number, or percentage, of packets that fail to successfully make the round trip to the FIFA Game Data Centers and back. 

A fast, reliable, and consistent delivery of the packets of game data is required for an online match to be played optimally. If one or more of the packets of game data fail to make the full trip, those packets need to be re-sent, which adds additional time before the player-requested actions in that packet happen in the game. This can result in subsequent packets being delayed as well, until everything catches up to the impact that was caused by the initial packet loss.

If you have very infrequent packet loss, you may not notice much impact while you play, or you may notice a delay between a button press and when the associated action happens in the game. If you are experiencing frequent or consistent packet loss, this can result in things like speed up lag, visual stuttering, or even disconnects.

There is nothing we can do about this short of moving to a different location with different ISP.

If EA was transparent, their in game network performance monitor would accurately portray the packet loss we are experiencing. but it doesn't so it becomes frustrating when low ping games feel horrible delayed with no reasonable explanation.

If you want to test it yourself you can get 30 dollars and buy a managed switch, connect the console to the switch, the switch has an app that lets you port mirror the port you connected to the console (port 1 for example) connect your laptop or PC into another port, have the switch mirror port 1 (console) to the laptop/PC port. Download wireshark and watch one of the dozen tutorial videos on Youtube (pretty simple really) and play a few games while capturing all network data from the console. You will see the resent packets, for me it was anywhere from 10 percent to 22 percent just in those three games. Different servers had different amount of resend, VA server had less than the Canadian one for me, but both games had delay. (I have netdumas software on router which allows me to choose to allow/deny servers).

Please if you care enough about this do it and post the results. I'd like to compare and I also would like a person who has amazing connection to do this as well so I can compare the amount of lost/resent packets as well.