Input Lag/Unresponsiveness
New game, same issue. Since last January. Not my first rodeo posting here! To get the jump on the response: Xbox Series X, 1ms monitor, all hardware has been swapped multiple times (including my sys...
Forum Discussion
EA_Aljo
Community Manager
Community Manager
@Tedfox39 wrote:
@WiZaKoR its funny you say this. When the game was initially released I was getting good ping for 2 weeks, and then I went from pretty decent ping to fair connection. But it was my internet connections fault. Now since the latest update, I had a week of good connection again.. and then boom after playing for 1 week starting in January again I’m getting nothing but fair connection for any online game modes. But once again it’s my server that is the issue, I’ve contacted my internet provider and they’ve asked for a traceroute to the nhl servers. Of course ea won’t reveal that information because they know that it’s an issue on there end. It’s almost like the server I initially start connecting to gets shut down, or I pick up another server which is horrible for where I live. It’s pathetic.
This is not why we don't give out that information. Again, if this was server related, we'd be getting a very high amount of reports about it. Like we are with the current issue with the EU server. That is a perfect example of when an issue appears to be on our end or with an ISP in the region. When we have a far smaller amount of reports, it points to an issue with a home network or ISP.
