Input Lag/Unresponsiveness
New game, same issue. Since last January. Not my first rodeo posting here! To get the jump on the response: Xbox Series X, 1ms monitor, all hardware has been swapped multiple times (including my sys...
Forum Discussion
@EA_Aljo wrote:
@MrTryfe wrote:
@DeliveryForKikiPrecisely the idea at this point. Play hot potato with the issue, say they can't replicate it on their end, and hope you get worn down enough to quietly make the issue go away so your thread isn't sticking out like a sore thumb on their forums.That's really not the case. We want you all to be able to play without lag. However, the internet is largely out of our control. There are a ton of different reasons why lag happens. Again, our servers are just one part of the puzzle. We get these reports for every online game. Just like online games from other companies do. If we can't reproduce it though, we can't fix it.
There was a problem with the EU server a couple days ago. We were able to find out what was causing this and get it resolved. That's not the case with the other servers currently though. We also tried reproducing this according to what Kiki mentioned, but were not able to.
"The Internet is largely out of our control." If every other game works fine, online and offline, then it very much seems it's something specific in your control, with your servers or data. It also totally glosses over OFFLINE modes (much as offline is not completely offline, is it?) having the same delay. It glosses over NHL21 not having this.
Why is it an impossible task to get a more concrete theory or conversation with a developer? I can get whatever data needed, talk to whomever, provide as many details and clips as needed. But I've done that in part, and I've never gotten one answer with any reciprocated detail. My clips showing that exact problems have never been addressed. Until that happens, you'll forgive my skepticism in the investigating of this issue. It's obvious that FIFA also has the same problems we've detailed. It doesn't seem specific to any local area.
EA_Aljo
Community Manager
Community ManagerThere is no developer interaction here. I don't blame you for being skeptical. The best I can tell you is that your specific details were used to reproduce this and it couldn't be done. We'll keep an eye out for more reports of this.
@EA_Aljo Why is the first step trying to replicate it and not EXPLAINING it? It happened, and I provided the visual evidence of it happening; surely, people who design the code of this game can theorize. I can't replicate a tumor either, and yet medical professionals diagnose them in others as the first step.
It's been a year of dissatisfactory interactions, with no help on this 1-way street of providing information. You ask; I provide; it goes nowhere after. This is a miserable experience playing this game, and my issue is shared by others across multiple EA titles. I've had it with the team behind this game.Have you been trying to replicate the issue online or offline? Because out of curiosity I tried offline free skate and didn't notice any input lag myself.
Online, however, it should be pretty easy to replicate as the issue seems present in every mode I tried. 13ms ping should feel much the same as playing offline with 0ms.
Any serious gamer is able to tell the difference between 13ms and 80+, so maybe have actual gamers play from different locations and provide feedback instead of just relying on the game ping?
@couture2fat2flythis thread is NOT about ONLINE issues.. unfortunately we have much bigger problems than just delays in the online game. Our game is terrible OFFLINE too..just try a game offline or free-skate then you can see if it's just an online issue or offline as well
