Forum Discussion

3 years ago

Keep losing connection to EA Servers in NHL 23 HUT

Product: NHL 23 Platform:PlayStation 5 What is your gamertag/PSN ID? PlaymakerSJ How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? I keep losing con...

PlaymakerSJ

3 years ago

That did not help neither unfortunately

Luigi0727

3 years ago

Did you happen to get a resolution to this? I have the same issue getting kicked with unbelievable connection (15-21ms). Mostly in EASHL.

EA_Aljo
Community Manager
3 years ago
@Luigi0727

Are you using a wired or wireless connection? Also, what system do you play on?
- Luigi0727
  3 years ago
  PS5 wired. Occurs most when I used the PS4 version of the game to play with people who are still on that console.
  - EA_Aljo
    Community Manager
    3 years ago
    @Luigi0727
    
    I assume it's also happening on PS5, but not as frequently? Have you tried all the troubleshooting steps here?
PlaymakerSJ
3 years ago
@Luigi0727 could not test it as much in recent days. Will keep you updated