Forum Discussion

3 years ago

Keep losing connection to EA Servers in NHL 23 HUT

Product: NHL 23 Platform:PlayStation 5 What is your gamertag/PSN ID? PlaymakerSJ How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? I keep losing con...

EA_Aljo

Community Manager

3 years ago

Hey, @OLDSKOOLSQ80

What system are you playing on? Thanks!

PlaymakerSJ

3 years ago

I just recently lost connection to the EA Server in two games in a row. One week I did not have this problem, now it‘s back. Guess I just stop playing then, tried everything possible to solve it

EA_Aljo
Community Manager
3 years ago
Hello, @PlaymakerSJ

We're not aware of any issues currently. Try power cycling your equipment with these steps - unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- PlaymakerSJ
  3 years ago
  @EA_Aljo Helped for couple of days. Today same
  problem occured
  - Blambo_svk
    Rising Hotshot
    3 years ago
    @PlaymakerSJ I had something similar with nhl22, I put a new wifi router and it stopped