Forum Discussion
EA_Aljo
Community Manager
4 years agoHey, @OhSoStammer91
What system are you playing on?
OhSoStammer91
4 years agoRising Novice
- Xbox one, this is happening to my friend too and he’s on Xbox series x/s
- EA_Aljo4 years ago
Community Manager
Try clearing your alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"Let me know what happens.
- OhSoStammer914 years agoRising Novice
I’ve already tried that, also tried changing my dns , power reset, resetting the router, lowering brightness, deleting the game
- EA_Aljo4 years ago
Community Manager
Have you checked your router for a firmware upgrade? It would be good to contact your ISP to make sure they aren't noticing any issues. Also, take a look at your ethernet cable and make sure it's free of damage. It should also be at least Cat 6.