Forum Discussion
OhSoStammer91
4 years agoRising Novice
I’ve already tried that, also tried changing my dns , power reset, resetting the router, lowering brightness, deleting the game
EA_Aljo
Community Manager
4 years agoHave you checked your router for a firmware upgrade? It would be good to contact your ISP to make sure they aren't noticing any issues. Also, take a look at your ethernet cable and make sure it's free of damage. It should also be at least Cat 6.
- OhSoStammer914 years agoRising Novice
I’ve done that already, I’m cable is fine I shouldn’t even have to be hardwired to play a damn game anyway this is absurd I want a refund
- EA_Aljo4 years ago
Community Manager
In that case, you can contact the retailer the game was purchased from to see if a refund is possible.
- 2 years ago
I constantly loose connection to ea fc 25 every day I play up to 3 times a day. I have 12 ping and hardwired internet please help