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frink85's avatar
frink85
Rising Traveler
2 years ago

Mascot Madness HUT Rush Crashes When Advancing to Draft Lineup

I am unable to start/draft lineup for the Mascot Madness HUT Rush mode. When I try to draft lineup the game crashes and gives the error message "Failed to retrieve data; please try again later." This...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hello, @37e85b1300821b0a @frink85 @Birdimus89 

Thanks for reporting this. Are you all on Series X or just @37e85b1300821b0a? If not, please state which console you're on. Also, it would be good to power cycle. To do that, unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

frink85's avatar
frink85
Rising Traveler
2 years ago
@EA_Aljo I’m on Series X as well. I’ll try the power cycle and see thanks.

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