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DanielKoffman's avatar
DanielKoffman
3 years ago

Mascot shown for created team even though option to hide mascot was chosen

Product: NHL 23
Platform:Xbox Series X
What is your gamertag/PSN ID?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? During gameplay with a created team in Franchise mode, the mascot is shown even though the option to not show the mascot while creating the team was chosen.
What happens when the bug occurs? During gameplay with a created team in Franchise mode, the mascot is shown even though the option to not show the mascot while creating the team was chosen.
What do you expect to see? I expect the Mascot to not be shown.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Create a team and Gameplay in Franchise mode
What time did you see the bug? (HH:MM AM/PM)
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region.
What is your game language? English

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During gameplay with a created team in Franchise mode, the mascot is shown even though the option to not show the mascot while creating the team was chosen.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @DanielKoffman 

    Thanks for reporting this. Does this happen with any Franchise Mode you create? Also, have you tried using different mascots?

  • DanielKoffman's avatar
    DanielKoffman
    3 years ago

    Hello. Yes, it occurs in every franchise mode with every mascot used. At first I did not create the mascots as I had them turned off. But when they kept appearing, I then went in and edited them to specific mascots while keeping them switched to off. They all show up in gameplay. Also, if the created team has a salute exit after winning a game, the mascot also shows up then with a flag that is a neon green with a black team logo. Happens for every created team I have done. 

    Thanks for your quick response.

    DK

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