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Jeff_frm_Edmonds's avatar
Jeff_frm_Edmonds
Rising Ace
3 years ago
Solved

Missing Prospect Players Items

I already contacted EA Help but curious if anyone else is missing Fantasy Prospect Items?

I bought 2 of the packs over the weekend and my items were in my collection on Sunday but not Monday when I went to add to my lineup to speed through objectives. I went through the reboots and other steps on the site and nothing. I hand select my items for packs so its not that either. 

Anyone else notice this?

I've had this happen before but they usually come back after a reboot but not this time.

  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @Jeff_frm_Edmonds 

    I hate to tell you this, but it looks like those were used in a set. If you're auto-filling sets, make sure to double check that the items being submitted are ones you're ok with losing.

11 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Jeff_frm_Edmonds 

    I hate to tell you this, but it looks like those were used in a set. If you're auto-filling sets, make sure to double check that the items being submitted are ones you're ok with losing.

  • Jeff_frm_Edmonds's avatar
    Jeff_frm_Edmonds
    Rising Ace
    3 years ago

    Gosh. Really?

    I'm real careful about that but I trust you have all the info.

    Thanks!

    @EA_Aljo Are you able to tell which set?

    Did they count as Silvers or Golds?

  • Jeff_frm_Edmonds's avatar
    Jeff_frm_Edmonds
    Rising Ace
    3 years ago

    Are you able to see what other items went in that set?

    I did one Sunday but went through and removed NHL players and Goalies. There was 1 NHL player from Vancouver I removed and 2 Goalies, 1 Goalie had 2 synergies so I made sure to keep that one. None of the 10 items were my Prospects and all were base cards. 

    I don't want to take up too much of your time and will keep my ticket open with Help to assist.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Jeff_frm_Edmonds 

    Here's a list of the items you submitted -

    Brody Sutter - 74

    Brady Keeper - 74

    Dan Catenacci - 74

    Dan Catenacci - 74

    Nikita Pavlychev - 74

    Niko Hovinen - 74

    Cole Cassels - 74

    Jeffrey Viel - 74

    Seth Jarvis - 72

    Cole Sillinger - 72

  • Jeff_frm_Edmonds's avatar
    Jeff_frm_Edmonds
    Rising Ace
    3 years ago

    unreal. was there a time stamp on this set?

    There are several players listed that I've been removing from sets before rolling them including Sunday evening, the last time I noted completing that set. 

  • Jeff_frm_Edmonds's avatar
    Jeff_frm_Edmonds
    Rising Ace
    3 years ago

    thanks for all the effort! Yeoman's work, ALJO!

    This doesn't match my notes but I'll always defer to the eye in the sky on such disputes. I know you're always watching ;-)

    It'd be easier to accept if it was 7:15pm but I'm usually clear headed and noting everything carefully at 7:15am 

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