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Loiuuytfgfrewwa's avatar
Loiuuytfgfrewwa
Not applicable
3 years ago
Solved

My nhl 23 tech test is not working

I received the code for the nhl 23 tech test for ps4 and go to redeem the code and it says that I do not have a prepaid code when I was trying to redeem it
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hey, everyone.

    Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Loiuuytfgfrewwa's avatar
Loiuuytfgfrewwa
Not applicable
3 years ago

I am using the same account it gives me the error code that I sent an image of before. I clicked triangle to view what the error was and it brought me to a 404 error where it didn’t have an issue 

mrpoune's avatar
mrpoune
Rising Rookie
3 years ago

Same issue here. On PS5, I have an error when trying to access Redeem Code. On the mobile PSN APP, when I enter the code, it returns an invalid code message.

  • Loiuuytfgfrewwa's avatar
    Loiuuytfgfrewwa
    Not applicable
    3 years ago

    And when u try to see the error it brings u to a 404 unknown error screen

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey, everyone.

      Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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