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Phatho223's avatar
Phatho223
3 years ago
Solved

Network connection issue NHL 23

I have been trying to connect to NHL 23 EA servers for 3 days now I keep getting the same error message which says unable to connect to EA servers at this time. I have a wired connection I still have...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @Phatho223 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi, @justfleeters 

Are you still having trouble connecting to the NHL 23 servers? If so, when exactly is that happening? Also, what console are you playing on and are you using a wired or wireless connection?

Braceboy3's avatar
Braceboy3
3 years ago

I am having the same issue. I am on a PS5. My internet works just fine. I have had this problem on UFC 5 and NHL 23. It pops up an error message that says “ Unable to connect to the EA

servers at this time. In order to access the online features for this title, please verify that your network connection is working and you are signed in to your account for PlayStation Network, or try again later”. My EA account is active and has no ban history or is not currently banned. Is anyone having this same problem, or have answers on how to solve this problem? Thank you!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @Braceboy3 

    There was an issue this weekend, but that has now been resolved. Are you still unable to connect?

    • Braceboy3's avatar
      Braceboy3
      3 years ago

      I’ve had this issue on UFC since the new one was released. I tried NHL and it didn’t work last night. So i’m not sure if it was a weekend thing for NHL, but UFC still doesn’t work.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @Braceboy3 

        There was an issue with NHL and UFC that has been fixed. Are you still unable to connect?

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