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Thanks for trying. Next, clear the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
im afraid that did not work either
- EA_Aljo3 years ago
Community Manager
Ask him to try connecting his console to a mobile hotspot and try creating the team. Then, have him switch back to the normal connection.
- 3 years ago
the hot spot did not work either, he has tried his xbox x on my wifi, his wifi and his hotspot, as well as signing into his xbox account on my xbox x and still cannot create a team without getting the error
- EA_Aljo3 years ago
Community Manager
This is really strange. Can you try factory resetting your Xbox? I'm really not sure what else to suggest as so far, most everyone has resolved this with using a different team name.
- 3 years ago
the factory reset worked! We used the same team name as we tried before when the error kept coming up so im not sure what was causing it but it has been resolved, thank you so much
- EA_Aljo3 years ago
Community Manager
Great! This was a troubling one for sure! Glad to hear that worked. If you have any other issues, please let us know. Good luck on the ice!
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