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EA_Aljo
Community Manager
3 years ago
@snottough64 wrote:
Hello
I play on xbox one s, first the connection disappeared then the graphics are gone only black see what the players are called but nothing more, etc./lennart
This is a separate issue that we're currently looking in to to. One thing you can try is taking a penalty and letting the cutscene play out. After that, play may return to normal.
For everyone else not able to open your starter pack, try changing your team name. It's possible this is happening when choosing a team name that is already in use.
3 years ago
Thanks for a quick reply/lennart
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